I am having trouble making payment

You may experience payment problems for a number of reasons. For example, your card may have expired, you're over your credit limit or the card issuer sees suspicious activity that could be a sign of fraud. Some banks use blocking which means they have put a hold on the usage of your card. If your card has been blocked or declined ands you're not sure why then you will need to contact your bank.

If you are sure that you have funds in your account and your account is not blocked it may be a technical issue at our end. Please select 'No' to the question below asking 'Did this answer your question?' Use the contact us form to provide your feedback.

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Tags: payment card